Privacy Policy | Soul With Sonia

Last updated: September 30, 2026

Soul With Sonia is a brand operated by hOm Wellness LLC (“Soul With Sonia,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, purchase or use our products or services, register for events, communicate with us, opt in to SMS/text messaging, or otherwise interact with Soul With Sonia.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Mobile phone number
Billing and contact information
Information you provide when registering for an event, program, course, masterclass, or other service
Communications you send to us
Information you provide through forms, surveys, or other interactions with our website

We may also automatically collect certain information about how you interact with our website, such as your browser type, device information, IP address, pages visited, and other usage information.

We may use cookies and similar technologies to help operate and improve our website. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

How We Use Your Information

We may use your personal information to:

Provide and deliver products, programs, events, and services you request
Process registrations and purchases
Communicate with you about your purchases, registrations, appointments, programs, or account
Respond to your questions and customer service requests
Send email communications where you have consented or where otherwise permitted by law
Send SMS/text messages where you have specifically opted in
Improve our website, products, services, and customer experience
Maintain appropriate business records
Comply with applicable legal and regulatory requirements

Where applicable under UK data protection law, we process personal information on an appropriate legal basis, which may include your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

SMS/Text Messaging Privacy

The Soul With Sonia SMS Program is operated by hOm Wellness LLC under the Soul With Sonia brand.

If you provide your mobile phone number and expressly opt in to receive text messages, we may use your mobile number to send recurring SMS/text messages from Soul With Sonia and hOm Wellness LLC.

Messages may include marketing, promotional, informational, event-related, reminder, and customer service communications, including information about masterclasses, programs, events, offers, promotions, updates, and other Soul With Sonia products and services.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact us at sonia@soulwithsonia.com.

We may share information with service providers that assist us in delivering and managing our SMS program, such as messaging and telecommunications providers, solely as necessary to provide those services.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be sold or transferred to third parties for their own marketing purposes.

Who We Share Your Information With

We may share personal information with trusted service providers that help us operate our business, such as website hosting providers, payment processors, email providers, SMS providers, analytics providers, and other technology or administrative service providers.

These providers may access personal information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

We may also disclose personal information when required by law, regulation, court order, or other legal process, or when reasonably necessary to protect our rights, customers, or others.

We do not sell your personal information.

For clarity, mobile phone information, SMS opt-in data, and SMS consent are subject to the additional restrictions described in the SMS/Text Messaging Privacy section above.

International Data Transfers

Some of the service providers we use may process or store information outside the United Kingdom, including in the United States.

Where required, we take appropriate steps to ensure that international transfers of personal information are subject to appropriate safeguards under applicable data protection law.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against accidental loss, unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, or reporting requirements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

Under UK data protection law, these may include the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of certain processing
Object to certain processing
Request transfer of your information in certain circumstances
Withdraw consent at any time where processing is based on your consent

To exercise your privacy rights, contact us at sonia@soulwithsonia.com.

You may also have the right to make a complaint to the UK Information Commissioner's Office (ICO).

Children

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy.

If you have questions about this Privacy Policy or how we handle your personal information, contact:

Soul With Sonia / hOm Wellness LLC
Email: sonia@soulwithsonia.com
Website: soulwithsonia.com